Use the contact page for prescription verification follow-up, forms questions, long-term-care coordination, and general pharmacy support.
South Valley Pharmacy
7496 Eigleberry St, Gilroy, CA 95020
Phone: (408) 847-6160
Fax: (408) 847-7878
24/7 emergency support is coordinated through On Call, LLC. Call (866) 336-6348 and (317) 375-7734 when emergency after-hours help is needed and be ready with patient, medication, and prescriber details.
Patient name, date of birth, address, allergies, and facility information when applicable.
Rx number, medication name, strength, and whether you are requesting a refill, verification, transfer, or documentation review.
Prescriber name and phone number help the team resolve refill and verification questions faster.
Your document set includes forms and return sheets that rely on fax-based coordination, so the fax number is now clearly visible on the site.
The On Call, LLC instructions state that CII prescriptions cannot be filled through the after-hours pathway. Those requests should follow the next-business-day or local-pharmacy route described in your document.
Patients and facilities can review the forms hub for HIPAA consent, guarantor information, return documentation, and brochure materials.
