This consultation policy now aligns with your real after-hours document and the site’s documentation-first support model.
Medication questions, documentation follow-up, and process clarifications can move through the site support channels when they are not emergencies.
Your On Call, LLC instructions support 24/7 emergency coordination, but that is not a substitute for emergency medical care and it does not cover every prescription category.
The site now consistently tells users to contact the prescribing clinician, emergency services, or urgent care when immediate medical attention is needed.