This page is based on the real On Call, LLC instruction sheet included in your uploaded pharmacy files.
Your pharmacy materials state that South Valley Pharmacy is contracted with On Call, LLC for after-hours on-call service.
(866) 336-6348 and (317) 375-7734
The uploaded instructions say On Call, LLC can call in a 4 days' emergency supply to a pharmacy chosen in the patient's area when the documented pathway applies.
Patient name, date of birth, address, and allergy information.
RX number, medication name, and whether the medication is new or a refill.
Prescribing doctor's name and phone number. If it is a new medication, the caller may be asked to fax a copy of the prescription to the number provided by the representative.
The On Call, LLC document states that CII scripts cannot be filled through that after-hours service. Those requests should be taken to a local pharmacy that can fill the hard copy or handled on the next business day through your pharmacy.
If anything is unclear, the pharmacy document also points patients and facilities back to the main pharmacy phone number: (408) 847-6160.
